Administrative Software Request (ASR) System
Welcome to the ASR webpage. This is where you can get information on how to use our new request system. This tool is designed to help our PeopleSoft users to be able to request support from CMS functional and technical leads. Please contact Ken Beck with any questions.
Obtaining Access:
Obtaining access to the ASR requires that an employee, per CSU Memo coded HR 2005-16, must complete Confidentiality Training and sign a PeopleSoft Access and Compliance form. Information contained in ASR may be of a confidential nature and in order to protect the personal information of our students and staff, this protocol must be followed. Visit the training section of the CMS website for information on how to sign up for Confidentiality Training.
Additional information on how to handle confidential information in ASR can be found in the Handling of Confidential Information in ASR document.
Documentation:
Below are the documents used in the upcoming ASR training. These can be used to also assist you in entering an ASR ticket:
Module 2: Overview of Ticket Submission
Module 3: Lists, Reports, and Preferences
Module 5: Technical Analysts' Tasks
Quick Reference:
Training:
Entering in a New ASR Ticket (Flash Demo)
